Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Data Security
We use industry-standard encryption and security measures to protect your personal information.
Transparency
We clearly explain what data we collect, how we use it, and who we share it with.
Data Minimization
We only collect the information necessary to provide our services effectively.
User Control
You have control over your data and can access, update, or delete it at any time.
Our Commitment to Your Privacy
OnePint Plus is committed to protecting your privacy and handling your personal information responsibly. This policy explains our practices regarding the collection, use, and disclosure of your information.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Date of birth and address
- Blood type and donation history
- Health screening information
- Emergency contact information
1.2 Health Information
We collect health-related information necessary for blood donation coordination:
- Blood type and Rh factor
- Health screening questionnaire responses
- Donation eligibility status
- Medical conditions that affect donation eligibility
- Medication information relevant to donation safety
1.3 Usage Information
We automatically collect information about how you use our platform:
- Device information and IP address
- App usage patterns and preferences
- Location data (with your permission)
- Communication logs within the platform
2. How We Use Your Information
2.1 Primary Uses
We use your information to:
- Match donors with recipients based on compatibility
- Coordinate blood donation appointments
- Verify donation eligibility and safety
- Communicate important updates and notifications
- Provide customer support and respond to inquiries
2.2 Secondary Uses
We may also use aggregated, de-identified data to:
- Improve our platform and services
- Conduct research on blood donation patterns
- Generate statistical reports for healthcare partners
- Develop new features and functionality
3. Information Sharing and Disclosure
3.1 Healthcare Partners
We share necessary information with verified healthcare providers, blood banks, and hospitals to facilitate blood donations and ensure safety.
3.2 Emergency Situations
In life-threatening emergencies, we may share relevant information with emergency responders and healthcare providers to save lives.
3.3 Legal Requirements
We may disclose information when required by law, court order, or to protect the rights and safety of our users and the public.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
4. Data Security
4.1 Security Measures
We implement comprehensive security measures including:
- End-to-end encryption for sensitive data
- Secure data storage with access controls
- Regular security audits and updates
- Staff training on data protection
- Multi-factor authentication for accounts
4.2 HIPAA Compliance
Our platform complies with HIPAA regulations for handling protected health information (PHI) when working with covered entities.
5. Your Rights and Choices
5.1 Access and Control
You have the right to:
- Access and review your personal information
- Update or correct inaccurate information
- Delete your account and associated data
- Opt out of non-essential communications
- Request a copy of your data
5.2 Location Services
You can control location sharing through your device settings. Disabling location services may limit some platform features.
5.3 Marketing Communications
You can opt out of marketing emails by following the unsubscribe instructions or contacting us directly. Essential service communications cannot be disabled.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Health information may be retained longer for medical record-keeping requirements.
7. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
8. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes through the platform or by email. The updated policy will indicate the revision date.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: privacy@onepintplus.com
- Phone: +234 (803) 585-6731
Questions About Your Data?
We're here to help you understand how your data is used and protected. Contact our privacy team if you have any questions or concerns about your information.